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Refund Policy

Return/Exchange

We apologize that your item didn't work out.

Customers may request a refund, return or exchange within 14 days of receiving your order. Products must be in original condition, unused/unworn and unwashed. Products showing any sign of wear, wash or odor will not be accepted. Customers are responsible for all return shipping costs, including customs and duty taxes.

We must receive and process your returned items before any refund or exchange is provided. It can take up to 10 days to fully process your return.

Options

Refund and Exchange Options:

  • Your orders full value, excluding shipping and taxes, in store credit.

  • A refund to your original payment method, minus a 30% restocking fee, excluding shipping and taxes. 

  • These options are not negotiable

Faulty, Incorrect or Missing Items

We apologize for any product issues and strive to provide our customers with the best experience possible. If you received a faulty or incorrect item, or if you did not receive an item, please review the options below.

We do not require you to return faulty or incorrect products if you can provide us images via email.
 

Options:

  • Reship your original order completely free.

  • Your orders full value, excluding shipping and taxes, in store credit.

  • A refund to your original payment method.

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